Operation Officer

Location: Fort Hood, TX
Date Posted: 09-13-2018
Job Title:                 Operations Officer
Job Location:          Fort Hood, TX
Salary:                       Competitive, Depends on Qualifications  
Clearance:                Secret (must be current and active)
Travel:                       Up to 25% CONUS
 
 
 Responsibilities:
  • Responsible for the 24/7 technical oversight of a complex Cyber Information Technology (IT) environment supporting the Army's CONUS Theater.
  • Ensures prompt service restoration and conformance to organizational processes and service level targets (SLT).
  • Serves as the organization's lightening rod for synergetic collaboration and situational understanding.
  • Monitors a variety of tool sets and Incidents to ensure service reliability and executes recall procedure for on-call staff outside of core duty hours when necessary.
  • Approves, monitors, and reports on Authorized Service Interruptions (ASI).
  • Reviews Commander's Critical Information Reports (CCIR) for technical accuracy prior to distribution to the CONUS Theater.
  • Subject matter expert with regard to policy and procedure. Remains acutely aware of changes within the environment.
 

Education:
  • BS/BA degree required in relevant area.
                                                                                          
Required Skills/Qualifications:
  • Five (5)+ years’ experience in operation management
 


About the company:
 
As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services.
 
Guiding Principles
•         Satisfy the customer - "Exceed expectations"
•         Set the Example - "Be out front"
•         Be Responsive - "Timing is everything"
•         Persevere - "Find a way"
 
Benefits
PTP offers a comprehensive benefits program:
•         Medical insurance
•         Dental insurance
•         Vision insurance
•         Supplemental benefits (Short Term Disability, Cancer & Accident).
•         Employer-sponsored Basic Life & AD&D Insurance
•         Employer-sponsored Long Term Disability
•         401(k)
 
Holidays and Annual Leave
•         10 Paid Holidays
•         120 hours PTO accrual
 
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