Scope:
People, Technology and Processes, LLC is seeking a Telecommunications Mechanic II (Inside Plant) Switch Technician to support customer telecommunication services support at Rock Island Arsenal, Illinois. This position provides technical support to augment the resources of the US Army NETCOM, Network Enterprise Center-Rock Island Arsenal (NEC-RIA). This includes Inside Plant (ISP), Customer Services (Telephone), and Outside Plant (OSP) required by the NEC-RIA to support tenant organizations. The Contractor provides technical and administrative coordination of ISP, OSP and other on-base telephone activities, and develops and tracks all telecommunications service work orders. The Contractor is also responsible for O&M of the Voice Mail System; and Configuration Management of the ISP and OSP infrastructure to include Computer Aided Design (CAD) wire line drawing maintenance, cable record changes, Radio Systems which includes: Land Mobile Radio (LMR) Network Management, and Towers. The Contractor may be required to provide material, overtime, travel and per diem, and training in support of requirements, as needed. The Contractor provides all required aspects of voice and data O&M support. |
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Responsibilities will include, but are not limited to: |
- Computer Aided Drafting and Design (CADD) Technician Support of telephony infrastructure.
- Customer engagement.
- Quality Control / Quality Assurance.
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Required qualifications: |
- Tier 3 (T3) investigation is required.
- Understand, speak, read, and write the English language to perform administration; management; supervision; provide materials, parts, supplies, tools, and equipment other than Government-furnished Equipment
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