Job Title: Lead Senior Software Specialist (Programmer IV) Job Location: Tampa, FL Salary: Competitive, Depends on Qualifications Clearance: Ability to pass a Tier 1 / NACI background investigation Travel: Not Anticipated
Purpose: The purpose of this task is to provide training infrastructure, design, development, delivery and program support to VBA’s Training Management & Performance Improvement (TMPI) division.
Responsibilities (include but not limited to):
Provide a weekly summary report describing activities, issues, resolutions and implementation by project and business line.
Deployment support (content created by VBA or other contracted developers). Historically, deployments number approximately 50 per month.
Retirement and historical documentation
Support requests such as: User support, Developer Support, User Management and permissions and Help Desk Support. Historically, this averages approximately 250 support requests per month
Interface with the leased network vendor
Support demonstrations, which average approximately four per month
Develop format recommendations and solutions
Continually monitor, collect data, conduct analysis and apply expertise to recommend procedural and technological revisions
Communications and Web Content Support, which historically average approximately seven per month
Courseware Content Support
Training Material Generators Support, which historically average approximately 30 new developments per month
Maintain and update a log of development, revisions, and maintenance of training
Provide optimal service for the VBA for enterprise functionality and availability to support all VBA Services, Program and Staff offices.
Ensure compliance with national federal regulations.
Leverage standards to ensure interoperability.
Facilitate access to and management of information.
Integrate training data exchanges between systems to include the VA Talent Management System (TMS) and/or its future technical enhancements/replacement.
Enable efficient operations through standard change, configuration, and release processes.
Increase efficiency through cost avoidance and return on investment.
Knowledge and Experience:
Master’s Degree in related field and 2 years of related experience OR Bachelor’s Degree in related field and 4 years related experience
*****THIS POSITION IS CONTINGENT UPON AWARDING OF A GOVERNMENT CONTRACT*****
About Our Company: As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services.
Satisfy the customer - "Exceed expectations"
Set the Example - "Be out front"
Be Responsive - "Timing is everything"
Persevere - "Find a way"
Benefits PTP offers a comprehensive benefits program:
Supplemental benefits (Short Term Disability, Cancer & Accident).