Job Title: Lead Senior Programmer (Programmer V) Job Location: Remote Salary: Competitive, Depends on Qualifications Clearance: Ability to pass a Tier 2 (Can be obtained after approval) Travel: Possible travel is Anticipated
Purpose: People, Technology and Processes, LLC is seeking a Lead Senior Programmer to provide support services to all VBA personnel to include students, Regional Office Training Managers, Business Lines training staff, and the VA Central Office Staff Offices accessing VBA’s training systems. *****THIS POSITION IS CONTINGENT UPON AWRD*****
Responsibilities include, but are not limited to:
Retirement and historical documentation
Support requests such as: User support, Developer Support, User Management and permissions and Help Desk Support. Historically, this averages approximately 425 support requests per month
Interface with the leased network vendor
Support demonstrations, which average approximately four per month
Develop format recommendations and solutions
Provide ad-hoc data reports, which average approximately 100 reports per month
Conduct Talent Management System (TMS) item maintenance
Application of routine data retention policies as required
Infrastructure Applications Support Documentation for Training and Knowledge Transfer, which historically average approximately four document updates per month and creation of four new documents per month
Continually monitor, collect data, conduct analysis and apply expertise to recommend procedural and technological revisions
Support adherence to VA, Federal Information Security Modernization Act of 2014 (FISMA) and National Institute of Standards and Technology (NIST) requirements, policies, and laws
Ensure continuity of operations for VBA workforce
Maintaining and managing secure external servers capable of hosting multiple applications and training for the VBA workforce.
Maintain and Modify web-services/APIs
Support maintaining current Authority to Operate (ATO) in accordance with VBA, FISMA, and NIST requirements
Support staff shall be available during normal VBA business days and hours, to include continental United States west coast and east coast offices/time zones.
Develop documentation for the Government to provide information and record for daily operation and maintenance of the Enterprise Training Infrastructure Systems and Applications
Maintain staff with perquisite knowledge and experience for the technologies identified
Hire or develop knowledge and experience required by development efforts leveraging emerging technologies
Follow VA Branding, VA Web Development, VA information assurance, FISMA, and NIST polices
Develop mock-ups and/or prototypes and validate with TMPI and other VBA IPT members prior to development
Quality Control and Quality Assurance
Monitoring and data collection to ensure features or application meets requirements
Minimum Required Education, Experience, and Certifications:
Master’s Degree in related field and 6 years of related experience or bachelor’s degree in related field and 8 years related Experience
Candidates must possess excellent communication skills and be able to communicate efficiently and effectively
Candidates must be able to work well with clients and team members of all levels not required
Coordinate with various internal and/or external leaders to develop creative solutions, while adhering to project deadlines and budgets
Enjoys and works well collaborating with other designers and developers to achieve solid and well thought out web-based experiences
About the company: As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services.
Satisfy the customer - "Exceed expectations"
Set the Example - "Be out front"
Be Responsive - "Timing is everything"
Persevere - "Find a way"
Benefits PTP offers a comprehensive benefits program:
Supplemental benefits (Short Term Disability, Cancer & Accident).