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Business Process Manager

Arlington, VA
PTP is seeking a Business Process Manager on a project supporting the Office of Local Defense Community Cooperation (OLDCC) in the Department of Defense (DoD). The work location for this effort is in the Crystal City neighborhood of Arlington, VA.

The Business Process Manager will gather, document, and validate the OLDCC IT requirements. Working with the OLDCC staff, the contractor shall document functional and non-functional requirements and business case. The Analyst will serve as the as Subject Matter Expert (SME) for OLDCC Business Processes. The business analyst will keep a record of requirements and provide detailed functional guidance to the technical team.  Duties for this position include, but are not limited to:
  • Make configuration changes, customize portals, develop new work flows and configuring new capabilities to support business processes in SmartSimple
  • Develop SmartSimple requirements and develop custom reports
  • Collect and document functional and non-functional requirements from OLDCC stakeholders and coordinates project development with the technical team.
  • Maintain architecture artifacts, business process diagrams and process documentation, manage, and recommend improvements to the requirement collection process. Ensure process integration with the IT and OLDCC project processes.
  • Work with OLDCC staff to document and validate business case for IT requirements.
  • Conduct cost benefit analysis for agency IT requirements.
  • Work with the OLDCC system engineers and CIO to ensure requirement packages are complete and designed to be implemented in SmartSimple. Present packages to the Enterprise Change Control Board.
  • Coordinate and communicate with the OLDCC CIO to ensure visibility on current and upcoming IT requirements and requirement/business case analyst work products.

Minimum Basic Requirements for Skills, Experience, Education and Credentials for the Business Process Manager include:
  • Bachelor’s degree required from an accredited institution.
  • Prior federal government experience with at least five years in the DoD strongly preferred.
  • At least 7 years’ experience as a Business Analyst, on large and complex projects is required.
  • Strong skills in Process Mapping and Business Process Reengineering.
  • Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows. Experience facilitating workshops and focus groups.
  • Strong business/client engagement skills.
  • At least three years’ experience developing SmartSimple GMS360° business requirements, developing customized reports and configuring workflows.
High level of competence with MS Office and MS Visio.

About Our Company:
As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services.
Guiding Principles
  • Satisfy the customer - "Exceed expectations"
  • Set the Example - "Be out front"
  • Be Responsive - "Timing is everything"
  • Persevere - "Find a way"
PTP offers a comprehensive benefits program:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Supplemental benefits (Short Term Disability, Cancer & Accident).
  • Employer-sponsored Basic Life & AD&D Insurance
  • Employer-sponsored Long Term Disability
  • Employer-sponsored Value Adds – FreshBenies
  • 401(k) with matching
Holidays and Annual Leave
  • 10 Paid Holidays
  • 120 hours PTO accrual per year

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