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Lead Online Training Developers / Course Advocate

Tampa, FL
Job Title:                    Online Training Developers/Course Advocate
Job Location:            Tampa, FL
Salary:                        Competitive, Depends on Qualifications  
Clearance:                  Ability to pass a Tier 1 / NACI background investigation
Travel:                        Not Anticipated

Purpose:  The purpose of this task is to provide training infrastructure, design, development, delivery and program support to VBA’s Training Management & Performance Improvement (TMPI) division.

Responsibilities (include but not limited to):
  • Provide both instructional and technical support to both instructors and students in virtual training environments.
  • Responsible for facilitating and providing technical support before, during, and after all IWT training sessions.
  • Maintain a Virtual Training Schedule that provides visibility for planning and delivery of courses, ensuring appropriate available staffing and no conflict of overlapping courses.
  • Collaborate with Government Subject Matter Experts (SMEs) to facilitate the development of essential training and support materials, apply lessons learned to lesson materials and interactivities, and develop innovative strategies to meet each Service’s needs thus ensuring a smooth implementation of each training session.
  • Send welcome emails to students with class dates and time.
  • Conduct a pre-training check during which they provide an informational overview to students about Microsoft Teams, Cisco WebEx or Adobe Connect (currently used) and the course, check student access to required VA systems, troubleshoot any technical difficulty students might be having, and address any training-related questions
  • Coordinate the development of all aspects of IWT courses, including setting up registration links and Talent Management System (TMS) items as well as Level 1 and Level 2 surveys
  • Navigate through the PowerPoint presentations, whiteboards, and poll questions so that instructors can focus on the presentation of the lesson.
  • Taking attendance and recording the session and posting it to the VBA Virtual Schoolhouse
  • Ensuring all IWT courses are designed for optimal online virtual delivery of instruction and manages and maintains the training materials resident within the VBA Virtual Schoolhouse or through Adobe Prime or other LMS, which serves as a “one stop shop” resource for both IWT students and instructors.

Knowledge and Experience:
  • Bachelor’s Degree in related field and 5 years of related experience OR Bachelor’s Degree and advanced certification in related field and 3 years related experience


About Our Company:
As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services.

Guiding Principles
  • Satisfy the customer - "Exceed expectations"
  • Set the Example - "Be out front"
  • Be Responsive - "Timing is everything"
  • Persevere - "Find a way"

PTP offers a comprehensive benefits program:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Supplemental benefits (Short Term Disability, Cancer & Accident).
  • Employer-sponsored Basic Life & AD&D Insurance
  • Employer-sponsored Long Term Disability
  • Employer-sponsored Value Adds – FreshBenies
  • 401(k) with matching

Holidays and Annual Leave
  • 11 Paid Holidays
  • 120 hours PTO accrual per year

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