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Correspondence Manager

Washington D.C, Washington D.C
Job Title:                   Correspondence Manager  
Job Location:           Washington D.C.
Salary:                      Competitive, Depends on Qualifications 
Clearance:                Secret
Travel:                      Possible travel is anticipated
Part Time:                Full Time


Responsibilities (include but not limited to):
  • Review incoming mail and process accordingly. This may include scanning and tasking via the document tracking system, such as Suspense Ready. Review staff actions in the document tracking system and prepare staffing packages for approval and signature. Distribute completed staff actions and update the document tracking system.
  • Aid in review and usage of standards for the style, format, and appearance of agency-wide and directorate instructions and policy memorandums. Validate accuracy of reference citations, such issuance number, title, and issuance date and amendments. Provide assistance in proofreading; ensure final developed product flows logically; check for consistent use of terms and compliance with Plain Language Act of 2010. Provide recommendations to ensure policy documents reflect the highest level of scholarship typically found in works published by academic institutions, ensuring understanding by a first-time reader who possesses little knowledge of matters addressed. Vocabulary, syntax, punctuation, paragraph structure, and phrasing must be commensurate with that found in other DOD-level publications and policy.
  • Prepare staffing packages to include a coordination matrix. Enter draft instructions and policy memorandums for staffing into the document tracking system; upload required documents into tracking system and monitor related inquiries and responses. Prepare signed instructions for uploading to the publication library on the Intranet. Prepare IG Forms 7750.7-1, Form Processing Action Request, to document form design requests, coordination, and approvals.
  • Support planning and convening of meetings with action officers for instructions, policy memorandums, and forms. Services provided include facilities, logistics, and communication requirements
  • Respond to e-mails, telephone calls, customer visits, and correspondences pertaining to policy and forms management support to the Office of Inspector General.
  • Provide support to updating and maintaining databases for instructions, policy memorandums, and forms. Assist with annual forms inventory.
  •  Forms Design. Design Office of Inspector General forms in Adobe LiveCycle Designer.
  • Ensure 508 compliance (Section 508 29 U.S.C. § 794d, Amendment to Rehabilitation Act) in final form design.

Job Specific Knowledge/Requirements:
  • Bachelor’s Degree in a related field obtained through an accredited college or university
  • 3+ years of experience working correspondence management, task assignment and tracking
  • Experience in DoD or Federal Records Management
  • SECRET Security Clearance
About Our Company:
As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services.
Guiding Principles
  • Satisfy the customer - "Exceed expectations"
  • Set the Example - "Be out front"
  • Be Responsive - "Timing is everything"
  • Persevere - "Find a way"
PTP offers a comprehensive benefits program:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Supplemental benefits (Cancer and Accident).
  • Employer-sponsored Short-Term Disability
  • Employer-sponsored Basic Life & AD&D Insurance
  • Employer-sponsored Long-Term Disability
  • Employer-sponsored Value Adds – FreshBenies
  • 401(k) with matching
Holidays and Annual Leave
  • 11 Paid Holidays
  • 120 hours PTO accrual per year
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