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SharePoint / System Administrator

Guantanamo Bay, Cuba
Job Title: SharePoint / System Administrator
Job Location:  JTF-GTMO, Guantanamo Bay, Cuba
Salary: Competitive, Depends on Qualifications
Clearance: Top Secret 
Travel: Travel is anticipated
People, Technology and Processes, LLC is seeking a SharePoint / System Administrator to provide non-personal services for knowledge management to include database and system enhancements, administration, integration, operation, and training of Knowledge Management.

Responsibilities include, but are not limited to:
  • Supporting infrastructure services, operations, and maintenance across multiple geographic locations and networks
  • Interacting with customers to handle service inquiries and problems.
  • Providing support for implementation, troubleshooting, and maintenance of IT systems
  • Distinguishing isolated user problems from enterprise-wide application/system problems
  • Working in a team environment to ensure mission needs are met and ensure the functionality of the capabilities of customers.
  • Deploying, operating, and maintaining SharePoint services, including load balancing, PKI authentication, and claims-based authentication as well as support site setup, permission management, troubleshooting, and service requests for customers as well as content and knowledge managers
  • Identifying ways for direct Identity Management/Authentication integration
  • Helping to migrate users to newer versions of SharePoint.
  • Monitoring enterprise SharePoint systems and critical services; conduct routine daily checks, deep dive analysis of incident trends, and assist with enhancing monitoring capabilities utilizing SCOM, SolarWinds, and/or Splunk.
  • Conducting routine maintenance, patching, STIGs, and hotfixes on multiple SharePoint systems
  • Performing troubleshooting for backend SharePoint services to include authentication and database connectivity.
  • Performing maintenance on sites and subsites
  • Helping process asset library, risk database, and business rhythm calendar (Leidos best practice) to enhance SA for stakeholders.
  • Coordinating with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
  • Providing follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause Analysis, engineering technical assessment, and process improvement initiatives
  • Supporting customer requirements in a 24/7/365 mission environment
  • Updating operations and monitoring documentation for 24/7/365 IT Watch personnel
  • Other duties as assumed.

Required Education/Certifications:
  • Bachelor's degree (preferred)

Minimum Required Experience:
  • 3+ years’ experience with administration of SharePoint / SharePoint Online.
  • 3+ years’ experience with system administration
  • Must have Security + and Microsoft Windows Server certifications.

About the company:
As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services.
Guiding Principles
  • Satisfy the customer - "Exceed expectations."
  • Set the Example - "Be out front."
  • Be Responsive - "Timing is everything"
  • Persevere - "Find a way"
PTP offers a comprehensive benefits program:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Supplemental benefits (Cancer & Accident).
  • Employer-sponsored Basic Life  Insurance up to $50,000
  • Employer-sponsored Value Adds – FreshBenies
  • 401(k) with matching
 Holidays and Annual Leave
  • 11 Paid Holidays
  • 120 hours PTO accrual per year

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